I've seen this post: Windows Photo Viewer needs more ram? The new JPG also displays the same message. I opened with Photoshop, that worked fine. I saved to desktop, tried to open, same issue. I restarted and tried to open the image again but no luck.
I've always used photo viewer on this laptop and not had an issue before.Close some programs that you aren't using or free some hard disk space (if it's almost full) and then try again.' 'Windows Photo Viewer can't display this picture because there might not be enough memory available on your computer. I was sent an image on email, opened the email in Outlook (Office 365 version) and double clicked image to open.